Attend November 19 MCSA Meeting in Boxford

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November 19 MCSA Meeting in Boxford When Wednesday November 19, 2014 from 10:00 AM to 12:00 PM EST Add to Calendar   Where Boxford Town Hall (next to public safety complex) 7 Spofford Road Boxford, MA 01921 Driving Directions Greetings! Massachusetts Communications Supervisors Association will hold their November Meeting in Essex County: November 19, 2014 10 AM Boxford Town Hall 7 Spofford Rd., Boxford, MA 01921 The State 911 Department will be presenting an update on Next Gen 911 Register Now! I can't make it December 3rd join us for a great training!   It's your ship-leadership, navigating the waters of your comm center by PSTC.  Here's the link for more information, registration is limited. http://events.constantcontact.com/register/event?llr=hcf8fjkab&oeidk=a07e9x8f60fa3db4352

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MCSA November Meeting Date & Location

The next monthly MCSA meeting will be held on:

 Wednesday November 19 at 10 am.  

The meeting will feature a the State 911 Department providing and overview and progress update on the Next Generation 911 (NG911).

The meeting will be held at:

Boxford Town Hall

7 Spofford Rd

Boxford, MA 01921

The presentation will be followed by a MCSA business meeting

A registration link will be sent via email next week, please forward it to your peers.

Your agency does not have to be a member of MCSA.  

All are welcome to attending, learn about the new 911 equipment, 

and MCSA.

Email president@ma911.org with any questions.

CORRECTION & UPDATE Attend MCSA presents It's Your Ship - Leadership

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MCSA presents It's Your Ship - Leadership What's the cost?   MCSA Members $75pp ~ ~ ~ Non-Members $200  1st person, includes FY15 membership, each additional attendee, same agency $75.00pp)   Lunch is Included!    ~ ~ ~ When: Wednesday December 3, 2014 from 8:30 AM to 4:30 PM EST Add to Calendar   Where: The International 159 Ballvillle Road Bolton, MA 01740 Driving Directions Driving Directions   SEATING IS LIMITED! It's Your Ship - Leadership  Navigating the Waters of Your Communications Center  offered by Public Safety Training Consultants (PSTC) has verbally been approved by the State 911 Department.   The class should be on the pdf "Approved Training Classes"  list  for continuing dispatch education credits available at: www.mass.gov/e911 next week.   Greetings! (Please note original email listed MCSA's mailing address in Cambridge~ Sorry!   the class is in Bolton at the International) MCSA presents: It's Your Ship! - Leadership Navigating the Waters of Your Communications Center   December 3 at The International in Bolton  0830 am to 4:30 pm This all new PSTC class focuses on leadership issues for all levels of emergency communications centers. The class helps students learn the key traits of a successful leader and ways to ensure that you can achieve a level of leadership that co-workers will appreciate and respect. The perfect student for this course is a current lead, supervisor, manager, director, trainer, training manager or line level staff member that strives to be a future leader.  Existing "leaders" are strongly encouraged to attend so they can evaluate their best traits and set goal to be more effective. Sadly, many agencies promote or hire Supervisors but never guide or train them to be true leaders. That sets the scene for the replication of bad habits, no supervisory skill sets and a loss of respect from the "troops".  This class gets your team in the mindset of leadership with tools that can be used immediately.  Topics included in this class are:  Building a foundation of trust  Mission and Purpose - affirming the mission  Demonstrating a commitment to excellence  Recruiting, training and keeping the best people  Motivating staff and remediating poor performance  Lead by Example - what does that really mean?  Building Alliances - Building Bridges - Building Respect  Effective communications styles (both written and verbal)  Empowering individuals and teams  How to lead by example and gain faithful followers  Knowing and adapting to your team  Understanding the generational divide  Gen X & Y success!  Measuring success and learning from failure  Mentorship in the workplace  Having and communicating key values  Get more information Register Now! I can't make it Sincerely,   Lee Ann Delp president@ma911.org 978-308-9166

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State 911 Department, Message to PSAPs Regarding Grant Reimbursements

 

Message to PSAPs Regarding Grant Reimbursements from State 911 Department

 

The State 911 Department (Department) continues its efforts to process all reimbursements for PSAPs under the Department’s grant program.  To expedite this process, the plan for addressing outstanding reimbursements as of October 14, 2014 under the FY 2012, FY 2013 and/or FY 2014 Support and Incentive Grant program and/or Training Grant/Regulatory Compliance Grant program, is as follows.

 

First, for those outstanding reimbursements where the review process has begun, the Department will continue its review and issue payments by December 31, 2014.

 

Second, for those outstanding reimbursements where the review process has not begun, PSAPs will receive a payment equivalent to 75% of the initial reconciliation of those outstanding reimbursements. The Department will begin processing those payments on October 15, 2014 and will complete this process by December 31, 2014.  The balance of the funds owed will be processed as timely as possible as the Department works through the backlog and completes the final reconciliation of the individual reimbursement requests.

 

For PSAPs that still have outstanding FY 2014 reimbursements not yet submitted, please submit those reimbursements before October 14, 2014.  Any FY 2014 reimbursement request received after October 14, 2014 will be processed as soon as possible, but after we finish the reimbursement plan described above.

 

With respect to the FY 2015 reimbursements, the Department will continue to work within the guidelines to review submissions and issue payments as soon as possible.  The Department will make every effort to process reimbursements within the 30-day window, understanding there may exceptions based on the individual submission. 

 

  

We thank you for your continued patience and cooperation.

 

Frank Pozniak

Executive Director

State 911 Department

Register for the MCSA October 15, 2014 Meeting

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MCSA October 15, 2014 Meeting When Wednesday October 15, 2014 from 10:00 AM to 12:00 PM EDT Add to Calendar Where Easthampton Public Safety Building 32 Payson Ave Easthampton, MA 01027 Driving Directions SAVE THE DATE !  MCSA is proud to present: It's Your Ship! - Leadership Navigating the Waters of your Communications Center Wednesday December 3 830 am to 4:30 pm   at  The International in Bolton  This all new PSTC class focuses on leadership issues for all levels of emergency communications centers.  Details and registration link to follow later this week.... Dear Lee, MCSA invites you to the October meeting at Easthampton  Public Safety Complex Wednesday Oct. 15 at 10 AM PRESENTATIONS: The State 911 Department will be speaking on the NEXTGEN 911 System and implementation with Question and Answer time to follow. Dick Towle will present "Railroad Training for 911 Dispatchers".    You have a 911 call reporting they are stuck on the train tracks....what do you tell the caller?....who do you call?   A Business Meeting will also take place, all are invited to join members at Tavern on the Hill.  (cost not covered by MCSA) Please register below so that we can be sure to have enough seats.  Non-Members welcome to check out what MCSA has to offer.  Enjoy a beautiful drive across the state and meet your peers. Register Now! I can't make it Sincerely, (Event Contact Name) president@ma911.org

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Sad News - The Passing of Bob 'Red ' Button

MCSA is sad to announce the passing of Bob “Red” Button, one of the original founders and supporters of the Massachusetts Communications Supervisor Association. Bob was instrumental in developing training standards for the State 9-1-1 Dispatch Academy and donated many hours of unpaid time to teach new dispatchers in basic telecommunications and fire dispatching during the Academy’s early years.  Please see the attached link to his obituary notice:

http://www.shermanjackson.com/Obituaries.html

Mansfield Firefighters Local 1820 http://vimeo.com/105097145

Remark from Seekonk Director of Communications Christopher Campbell. “ Red was a great guy and influenced my career greatly.”

Remark from Gardner Director of Communications Lori Lyons “Another great 911 peer who’s smile warmed many – sad for the loss, thoughts and prayers to all who’s lives he touched RIP”

Remark from Holbrook Regional PSAP Communications Director Steve Hooke “Bob was a great guy. Thoughts and prayers to his family. RIP”

Remark from Rochester Communications Director Tracy Eldridge “I too heard of his passing yesterday, very sad for the 911 communications world he was a good guy :( “

Remark from State 9-1-1 Program Manager Monna Wallace “Very sad, I remember him with fond  memories for his dedication and loyalty to

9-1-1.”

Remark from Cambridge Administration & Training Supervisor Leslie Carroll “ It seems like yesterday we were laughing at a meeting somewhere. Your friendship and professional guidance will be sorely missed.”