Seeking a full time benefitted Lead Dispatcher reporting to the Police Chief and the Fire Chief
Duties: Managing operations of a combined Public Safety (Police/Fire/Medical) Communications Center staffed by eight full time and three part time dispatchers. Responsible for planning, organizing, supervising, scheduling, assigning work, dispatching, evaluating performance and providing leadership to Communications Center personnel.
Minimum Entrance Requirements: Medical examination including hearing test, Associate’s degree in business management, emergency management, criminal justice or related field and 3 years work experience in public safety dispatch, or any full time equivalent combination of education and work experience. Pass a background and criminal history (CORI) review.
Special Requirements: Must be able to obtain and maintain certifications, including but not limited to, the Association of Public Safety Communicators (APCO); Public Safety Telecommunicators (PST); APCO PST Instructor course within one (1) year of completing the PST course; Medical Priority Dispatch System (MPDS) Emergency Medical Dispatch (EMD) course; MPDS EMD Quality Assurance (EMD-Q) course within one (1) year of completing the EMD course; the State 911 Department’s 911 Operator and Administrator courses; NLETS; NCIC; PALLAS.
Pay Rate: Step 1, $24.60 /hour
To Apply: Submit resume and cover letter to Human Resources Department, Town Hall, 472 Main Street, Acton MA 01720. Or e-mail to hr@acton-ma.gov. Acton is an EOE.
Deadline: November 14, 2014
