January 21 MCSA Meeting - Emergency Callworks presentation

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January 21 MCSA Meeting - Emergency Callworks presentation When: Wednesday January 21, 2015 from 10:00 AM to 1:00 PM EST Add to Calendar   Where: Nashoba Valley RECC 270 Barnum Road Devens, MA 01434 Driving Directions Greetings! Register for the next MCSA Monthly Meeting: January 21, 2015  at 10:00 AM Nashoba Valley RECC 270 Barnum Road Devens, MA 01434 Emergency Callworks will be presenting an overview of their Call Handling Application that is part NG911  in Massachusetts.   This is your chance to get a look at the design and function of the call handling application!   Please click on the link below to register or RSVP Register Now! I can't make it Sincerely,   Lee Ann Delp, MCSA President Massachusetts Communication Supervisors Association

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CLICK TO READ: November 2014 State 911 Newsletter

Fwd: Acton Lead Dispatchers Position

Town of Acton

Lead Dispatch

November 3, 2014 

Seeking a full time benefitted Lead Dispatcher reporting to the Police Chief and the Fire Chief

Duties:    Managing operations of a combined Public Safety (Police/Fire/Medical) Communications Center staffed by eight full time and three part time dispatchers.  Responsible for planning, organizing, supervising, scheduling, assigning work, dispatching, evaluating performance and providing leadership to Communications Center personnel.

 

Minimum Entrance Requirements:  Medical examination including hearing test, Associate’s degree in business management, emergency management, criminal justice or related field and 3 years work experience in public safety dispatch, or any full time equivalent combination of education and work experience. Pass a background and criminal history (CORI) review. 

 

Special Requirements: Must be able to obtain and maintain certifications, including but not limited to, the Association of Public Safety Communicators (APCO); Public Safety Telecommunicators (PST); APCO PST Instructor course within one (1) year of completing the PST course; Medical Priority Dispatch System (MPDS) Emergency Medical Dispatch (EMD) course; MPDS EMD Quality Assurance (EMD-Q) course within one (1) year of completing the EMD course; the State 911 Department’s 911 Operator and Administrator courses; NLETS; NCIC; PALLAS.

 

Pay Rate:    Step 1, $24.60 /hour

 

To Apply:  Submit resume and cover letter to Human Resources Department, Town Hall, 472 Main Street, Acton MA 01720.  Or e-mail to hr@acton-ma.gov.  Acton is an EOE.

 

 

Deadline:  November 14, 2014

MCSA's Scholarship applications for PSTC 12/3

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MCSA Scholarship Application for PSTC Leadership Training 12/3 Greetings! MCSA has created this survey /application for a scholarship to attend the MCSA PSTC Training on December 3, 2014 at The International in Bolton, MA.   This class is not only designed for leaders wanting to learn and grow, but also for the aspiring telecommunicator's wanting to improve ~ becoming a future leader. Recognizing not all agencies are willing or able to send their employees to this training MCSA has set aside several seats for scholarship recipients.   The award will cover the registration fee and include refreshments, lunch and snacks.   Transportation to and from the event is not provided. If you have any questions please contact president@ma911.org   Scholarship Application For more information on the event visit: http://events.constantcontact.com/register/event?llr=hcf8fjkab&oeidk=a07e9x8f60fa3db4352   Sincerely,   Lee Ann Delp, President MCSA

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Fwd: Ebola: Protocol for First Responders to Obtain Immediate Assistance from DPH

From: MEMA State Control (CDA) <mema.state.control@state.ma.us>

Date: Friday, October 24, 2014
Subject: Ebola: Protocol for First Responders to Obtain Immediate Assistance from DPH
To:


Attached, and copied below, is the protocol that has been established for first responders (police, fire, EMS) to receive immediate 24/7 assistance from an epidemiologist at the Department of Public Health in assessing whether an individual meets the criteria for a suspect case of Ebola and should be managed as if he or she has Ebola.  Please share this information with police, fire and EMS chiefs and supervisors, dispatch/communications centers, and other personnel.    

Ebola Response: 24/7 Protocol for Consulting with the Department of Public Health

When responding to an incident involving a person who may have Ebola, it is important to keep in mind that only people who are sick with Ebola can spread the infection to others and that transmission of Ebola is possible only if you have direct contact with blood or other body fluids from a person who is sick with Ebola. 

Accordingly, if you are not providing emergency medical care or preparing the person for transport, the first rule for protecting yourself is to stay at least 6 feet away from the sick person while assessing the situation. A first responder or other personnel on scene should contact the Massachusetts Department of Public Health at 617-983-6800 if they want immediate assistance in assessing whether an individual meets the criteria for a suspect case of Ebola.  

This number will connect the caller to the 24/7 Epi Line, and an epidemiologist will answer the call directly or call back within 10 minutes to assist with assessing the patient’s risk for Ebola.  If necessary, the epidemiologist will provide guidance on the use of personal protective equipment and other aspects of the patient’s care.  

As always, MEMA’s 24/7 Communications Center serves as a resource to incident commanders and first responders if there is a need for support.  Requests for support in responding to, and managing incidents may be directed to MEMA’s Communications Center at 508-820-2000. 

MEMA’s Communications Center also serves as a backup to the Department of Public Health if a first responder/incident commander has any difficulty reaching MDPH through the Epi Line or the MDPH Duty Officer.  

In summary, first responders or other personnel on scene can reach an MDPH epidemiologist at any time of the day or night by calling the following numbers: 

     

Primary MDPH 24/7 Epi Line: 617-983-6800·       

MDPH Duty Officer: 617-339-8351·       

MEMA Dispatch: 508-820-2000

Denise Amber Lee Foundation request

Our friends at the Denise Amber Lee Foundation have asked for our help promoting their class on November 12 in Portland, Maine! Please share with everyone you know! Thank you! STAY CONNECTED:

MCSA | 125th Sixth Street, 5th Floor | Cambridge Emergency Communications | C/O Paula Snow, MCSA Treasurer | Cambridge | MA | 02142 This email was sent to leedelp.ma911@blogger.com by president@ma911.org Update Profile/Email Address | Privacy Policy Unsubscribe

Denise Amber Lee Foundation class in Portland Maine 11/12/14

Please share with everyone!  They need more attendees.

Links:
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[1] http://www.deniseamberlee.org/upcoming-events.html
[2] http://DeniseAmberLee.org

Attend November 19 MCSA Meeting in Boxford

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November 19 MCSA Meeting in Boxford When Wednesday November 19, 2014 from 10:00 AM to 12:00 PM EST Add to Calendar   Where Boxford Town Hall (next to public safety complex) 7 Spofford Road Boxford, MA 01921 Driving Directions Greetings! Massachusetts Communications Supervisors Association will hold their November Meeting in Essex County: November 19, 2014 10 AM Boxford Town Hall 7 Spofford Rd., Boxford, MA 01921 The State 911 Department will be presenting an update on Next Gen 911 Register Now! I can't make it December 3rd join us for a great training!   It's your ship-leadership, navigating the waters of your comm center by PSTC.  Here's the link for more information, registration is limited. http://events.constantcontact.com/register/event?llr=hcf8fjkab&oeidk=a07e9x8f60fa3db4352

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MCSA November Meeting Date & Location

The next monthly MCSA meeting will be held on:

 Wednesday November 19 at 10 am.  

The meeting will feature a the State 911 Department providing and overview and progress update on the Next Generation 911 (NG911).

The meeting will be held at:

Boxford Town Hall

7 Spofford Rd

Boxford, MA 01921

The presentation will be followed by a MCSA business meeting

A registration link will be sent via email next week, please forward it to your peers.

Your agency does not have to be a member of MCSA.  

All are welcome to attending, learn about the new 911 equipment, 

and MCSA.

Email president@ma911.org with any questions.

CORRECTION & UPDATE Attend MCSA presents It's Your Ship - Leadership

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MCSA presents It's Your Ship - Leadership What's the cost?   MCSA Members $75pp ~ ~ ~ Non-Members $200  1st person, includes FY15 membership, each additional attendee, same agency $75.00pp)   Lunch is Included!    ~ ~ ~ When: Wednesday December 3, 2014 from 8:30 AM to 4:30 PM EST Add to Calendar   Where: The International 159 Ballvillle Road Bolton, MA 01740 Driving Directions Driving Directions   SEATING IS LIMITED! It's Your Ship - Leadership  Navigating the Waters of Your Communications Center  offered by Public Safety Training Consultants (PSTC) has verbally been approved by the State 911 Department.   The class should be on the pdf "Approved Training Classes"  list  for continuing dispatch education credits available at: www.mass.gov/e911 next week.   Greetings! (Please note original email listed MCSA's mailing address in Cambridge~ Sorry!   the class is in Bolton at the International) MCSA presents: It's Your Ship! - Leadership Navigating the Waters of Your Communications Center   December 3 at The International in Bolton  0830 am to 4:30 pm This all new PSTC class focuses on leadership issues for all levels of emergency communications centers. The class helps students learn the key traits of a successful leader and ways to ensure that you can achieve a level of leadership that co-workers will appreciate and respect. The perfect student for this course is a current lead, supervisor, manager, director, trainer, training manager or line level staff member that strives to be a future leader.  Existing "leaders" are strongly encouraged to attend so they can evaluate their best traits and set goal to be more effective. Sadly, many agencies promote or hire Supervisors but never guide or train them to be true leaders. That sets the scene for the replication of bad habits, no supervisory skill sets and a loss of respect from the "troops".  This class gets your team in the mindset of leadership with tools that can be used immediately.  Topics included in this class are:  Building a foundation of trust  Mission and Purpose - affirming the mission  Demonstrating a commitment to excellence  Recruiting, training and keeping the best people  Motivating staff and remediating poor performance  Lead by Example - what does that really mean?  Building Alliances - Building Bridges - Building Respect  Effective communications styles (both written and verbal)  Empowering individuals and teams  How to lead by example and gain faithful followers  Knowing and adapting to your team  Understanding the generational divide  Gen X & Y success!  Measuring success and learning from failure  Mentorship in the workplace  Having and communicating key values  Get more information Register Now! I can't make it Sincerely,   Lee Ann Delp president@ma911.org 978-308-9166

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