| Greetings!
This State 911 Department approved Continuing Dispatch Education Class is offered through the Massachusetts Communications Supervisors Association in conjunction with the Orange County New York Division of Emergency Communications is presenting this Active Shooter Incidents for Telecommunicators class to provide training in the receipt and dispatch of Active Shooter Incidents. Active Shooter Training for the Telecommunicator
830 AM - 4:30 PM Lunch Included at The International, Bolton, MA This one-day course blends the knowledge and skill building information needed for a basic telecommunicator with the most up-to-date information on the technology, issues and history surrounding today's Active Shooter Incidents in the Public Safety community. TOPICS COVERED: - History of Active Shooter Incidents
- Dispatcher tactics to protect civilians
- Definition of Active Shooter / Active Assailant
- Descriptive information gathering
- The role of the telecommunicator
- Dispatcher tactics to protect responders
- Evacuation and lockdown instructions
- Law Enforcement response
- Secondary dangers (barricade, incendiary devices, etc)
- Tactical response and definitions
- The Aftermath of an Active Shooter Incident
- Critical Incident Stress / Crisis Counseling
INSTRUCTORS: Captain Anthony Weed, Orange County Sheriffs Department and Melissa Alterio, Training Coordinator Orange County New York Division of Emergency Communications. Both contributed to writing an Active Shooter Protocol that is used throughout the county.
COURSE COMPLETION: Upon completion of this eight (8) hour course, participants will receive a certificate of attendance. This Active Shooter Class has been approved by the State 911 Department | 
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